Company Overview
ADS Environmental Services, a business unit of IDEX Corporation, is a leader in wastewater system monitoring, with over 50 years of industry expertise. Specializing in intelligent, real-time monitoring and analytics for municipal and industrial clients, ADS delivers actionable insights to help customers optimize their wastewater collection systems.
With operations in North America, the UK, and Australia, ADS provides a comprehensive portfolio of solutions, including:
- Flow, Level, and Rainfall Monitoring – Permanent and temporary deployment options
- Predictive Analytics – Machine learning tools like blockage PREDICT™ to detect early signs of sewer blockages
- Cloud-Based Platforms – The PRISM™ software suite for data analysis, visualization, and reporting
- Specialized Services – Inflow and infiltration (I&I) studies, sewer capacity evaluations, and billing accuracy support
The Challenge
ADS had historically relied on the two largest U.S. wireless carriers to provide connectivity for their monitoring equipment. However, they faced growing challenges:
- Limited Carrier Flexibility: Each device could only be provisioned with one carrier, creating service gaps in regions with inconsistent cellular coverage.
- Geographic Expansion Constraints: Expansion outside the U.S. required new carrier relationships, complicating global deployments and limiting remote support.
- Platform Fragmentation: Managing multiple wireless platforms and accounts created administrative burdens and increased operational inefficiencies.
ADS needed a partner to streamline connectivity operations and support international scalability, without compromising reliability.
The Selection Process
When searching for a connectivity provider, ADS focused on several key criteria:
- A single-SIM solution that worked across multiple countries and networks
- A U.S.-based partner to assist with transitioning from domestic carriers
- A vendor with a global footprint and responsive support team
The Solution
KORE’s global presence and the flexibility of its OmniSIM™ stood out. The ability for a single SIM to automatically connect to the strongest available network, regardless of location, meant fewer truck rolls, faster troubleshooting, and a smoother global deployment process.
ADS implemented a two phase integration with KORE:
- New Deployments: All newly manufactured equipment now ships with KORE OmniSIM embedded, enabling seamless, multi-network connectivity.
- Platform Consolidation: Existing devices previously tied to U.S. carriers were migrated to KORE’s ConnectivityPro (CPRO) platform, centralizing SIM management in one unified system.
This combined solution allowed ADS to efficiently manage all devices, regardless of geography, through a single, intuitive platform.
“KORE has played a vital role in scaling the ADS Network by delivering dependable and adaptable cellular connectivity. Their OmniSIM guarantees secure, real-time data transmission for every device, enabling customers around the globe to stay connected and informed.”
Kristen Daye, Product Manager, ADS Environmental Services
The Results
Since deploying KORE’s solution, ADS ha realized significant operational and business benefits:
- Global Scalability: Simplified deployments in the U.S., UK, and Australia
- Increased Reliability: Improved network up-time and reduced field service requirements
- SKU Consolidation: Fewer SIM variations required across geographies
- Streamlined Operations: Unified management of all SIMs via KORE’s CPRO platform
Measured Impact
- 65% reduction in administrative SIM management costs
- 30% fewer field visits to resolve connectivity issues
- 75% decrease in total operational costs related to wireless management
KORE helps companies like ADS Environmental Services unlock the power of global IoT connectivity simply, reliably, and at scale.
About KORE
KORE is a pioneer, leader, and trusted advisor delivering mission critical IoT solutions and services. We empower organisations of all sizes to improve operational and business results by simplifying the complexity of IoT. Our deep IoT knowledge and experience, global reach, purpose-built solutions, and deployment agility accelerate and materially impact our customers’ business outcomes.
For more information, visit www.korewireless.com
About ADS Environmental Services
ADS has been serving the water & wastewater industry for almost five decades and is the largest field service company in the municipal collection system business. With over 35 offices worldwide, our field teams are likely close to your project location. The FlowSIGHT™ program is the latest in a long line of innovations that ADS has introduced to the municipal wastewater market.
For more information, visit adsenv.com
Published August 4, 2025.
